#403 – March 16, 2025 [6 Minute Read] Blind Spots and Decision-Making Pitfalls In periods of change and chaos, it’s a good time to reflect on our blind spots and decision-making pitfalls. Here are some insights, frameworks and check-ins to help you achieve greater success with your strategies. Quick Takes: Common Causes of Bad Decisions: […]
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#401 – Jan. 2, 2025 [6 Minute Read] Welcome to a new year, strategy-makers! Here are some insights, frameworks and tools to help you make better strategic decisions in 2025… Three Off the Top: What Employees Say Matters Most to Motivate Performance: McKinsey research reveals that 72% of workers identify investing time and
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we look into the mindset of a changemaker, pitfalls of binary choices, qualities of a wise leader, the life cycle of an organization, and improving presentations. We’re also celebrating a milestone — Edition #400. Enjoy! 1. The Keys to a Changemaker Mindset Change consultant Greg Satell
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we consider mistakes in handling burnout, recruiting for five-hour workdays, revealing interview questions, non-descriptive branding, and the Kellogg framework for brand building. Enjoy! 1. Five Mistakes in Handling Burnout With burnout all-too-common, consultant Suzi McAlpine says there are five mistakes leaders must avoid while working with
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we look at the problems of jargon, myths about customer loyalty, handling sensitive survey questions, CEO succession, differentiation from competitors, laws of innovation, and the “Streisand Effect”. Enjoy! 1. Avoid Acronyms and Expert Jargon In February 2021, as US President Joe Biden was practising a speech
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we consider how to know when it’s time to let someone go, pivot with strategic course corrections, start change slowly so you finish strong, effectively welcome new hires, and intentionally cultivate 12 key skills in a framework to develop your organization. Enjoy! 1. Deciding When It’s
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we look at using dilemmas to build culture, the impact of surroundings on behaviour, ways to use AI as a helper, the need for managers to communicate, the VECTOR framework for top performance, and the myriad species of problems. Enjoy! 1. Focus on Dilemmas to Build
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[READING TIME: 8 MINUTES] In this 8020Info Water Cooler we look at the impact of cognitive biases on decision-making, hybrid work challenges, breaking down long-term projects, using personality boxes for hiring assessments, and the complex matter of succession. Enjoy! 1. More Cognitive Biases That Can Distort Our Choices We think our decisions are logical and
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In this week’s 8020Info Water Cooler, we share tips on crafting prompts for generative AI, tapping into four types of luck, the impact of organizational fatigue, ways to lead across silos, improve customer service, and work around blind spots. Enjoy! 1. Tips for Prompting Better AI Responses The beauty of generative artificial intelligence is that
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In this 8020Info Water Cooler, our first of the new year, we look at the flow of change, sources of surprise, tips for new leaders, writing better, mentorship, and assessing whether what you have to offer is different, better and special. We’re also reading about trust and shortening attention spans. Enjoy!
Change Can Come From Anywhere
Tips for Lasting First Impressions as a Leader
Write Fast, Redraft and Read It Out — Often
Five Mentoring Traps to Avoid
10 Questions on Being Different
Focus on Just the Next Step
Preparing for Surprises in 2024
Reading: How Trust Works
Reading: Stolen Focus (Why You Can’t Pay Attention)
Change Can Come From Anywhere Read More »
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