In this 8020Info Water Cooler we look at helping others to achieve their potential, some enduring and recycled management tools, tips on delivering negative feedback, goofing off, principles of continual improvement (Kaizen), and crisis communications. Enjoy!

When an Employee Doesn’t Meet Potential
Management Tools: Recycled and Enduring
How Best to Deliver Negative Feedback
Make Room for Skylarking
The List: 10 Principles of Kaizen
Seven Assessments for Communications in a Conflict
Reading: The Manager’s Handbook
Reading: How to Change

Vol-23_No-13_Sept-11-2023 Read More »


In this 8020Info Water Cooler we focus on persuading those who seem unpersuadable, gaining clarity, website focal points, brainstorming, insights on creativity and negotiating arguments. Enjoy!

Persuading the Unpersuadable
Gaining Clarity in the Pandemic
The Five Focal Points of Websites
Does criticism help or hinder brainstorming?
Lessons in Creativity from Da Vinci
Negotiating from a “One-Up” Position
Reading: Beyond Burnout & Rules of Contagion

Vol-21_No-4_Mar_15-2021 Read More »


In this issue of the Water Cooler we touch on the value of critical thinking, a new approach to bring introverts into brainstorming, questions that help resolve conflict, delegation techniques, and using a “we can, if…” mindset. Enjoy.

How To Hire Critical Thinkers
Revolving Door Brainstorming Can Help Introverts
Questions To Resolve Conflict
Nostalgia, Patience, And Queues
Be More Comfortable Delegating
From Can’t Because to We Can-If

vol-17_no-15_Oct_23-2017 Read More »