In this 8020Info Water Cooler we focus on reconciling tough decisions with ethics, the value of heart in your leadership, things to know when delivering bad news, amplifying your level of influence, and pressures on governance during the pandemic. Enjoy!

A Framework for Tough Decisions
Heart and Humanity: The Pandemic Superpower
Website Redesign: Getting it Right
Four Things to Avoid When Delivering Bad News
The List: Amplifying Your Level of Influence
Pandemic Pressure Points for Governance

Vol-20_No-15_Nov_02-2020 Read More »


In this issue of the 8020Info Water Cooler we highlight differences between strategy work and other key activities. You’ll also find notes on marketing to lazy learners and “whales”, and how to boost your productivity. Enjoy!

Your Strategic Plans Probably Aren’t Strategy (Or Plans)
Management Of Whales
Video, Lazy Learners, And Your Organization
Becoming A Super Connector
Boost Your Productivity
Fluid Governance Focus

vol-18_no-7_May_07-2018 Read More »