Avoid Acronyms and Expert Jargon

[READING TIME: 8 MINUTES] In this 8020Info Water Cooler, we look at the problems of jargon, myths about customer loyalty, handling sensitive survey questions, CEO succession, differentiation from competitors, laws of innovation, and the “Streisand Effect”. Enjoy! 1. Avoid Acronyms and Expert Jargon In February 2021, as US President Joe Biden was practising a speech […]

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