In this 8020Info Water Cooler we look at setting priorities for non-profits, managing up, the big fat hippo in advertising, the myth of using body language to assess credibility, five habits for human connection and seven key ingredients for building trust.

Setting Priorities for Non-profits
The Big Fat Hippo in Advertising
Teach Your Employees How to Manage Up
The Myth of Body Language as a Credibility Assessor
The Five Habits of Human Connection
Brené Brown’s BRAVING Elements of Trust
Reading: Digital Body Language | Focus (Playing to Win or Not to Lose)

Vol-21_No-9_June_28-2021 Read More »


In this 8020Info Water Cooler we look at how expertise may derail your decision-making, using praise, managing marketing gambles, the rule of three, plus tips for podcasting and crisis communications. Enjoy!

Are You Blinded By Your Expertise?
The Gambler And The Marketer
Applying The Rule Of Three
Praise Better Than Correcting Failures
The Business Podcast Primer
Crisis Communications

Vol-20_No-4_Mar_16-2020 Read More »