In this 8020Info Water Cooler we look at different aspects of using AI tools (and where to start), how to stop a habit of being late, why we should write things down, and some tips on why partnering strategies fail. Enjoy!

Where to Start with AI
Rethink Idea Generation in an AI World
Tips to Stop Being Late
Why Write This Down
Where AI Writing Is Weak
Why Partnering Strategies Fail
Reading – The Perfection Trap
Reading – Wanting: The Power of Mimetic Desire in Everyday Life

Vol-23_No-11_July-31-2023 Read More »


In this 8020Info Water Cooler  we look at ways to develop leaders, team communications, asking questions during change projects, funding frameworks, safety for workplace productivity and pitfalls for strategy implementation. Enjoy!

Leadership Development that Works
How Great Teams Communicate
Initiate Change through Questions
A Practical Step to Improve Workplace Safety
The List: 10 Funding Models
Barriers to Strategy Implementation
Reading: The Anxious Achiever
Reading: Mastery

Vol-23_No-07_May-08-2023 Read More »


In this 8020Info Water Cooler we look at the importance of friends at work, onboarding and accountability, using doubts productively, six skills your team needs and tips from marketing cookware. Enjoy!

The Importance of Work Friends
Understanding (and Improving) Accountability
How to Become a Productive Doubter
Tips from Marketing Cookware
The Model: Six Skills Your Team Needs
A Renewed Focus on Onboarding
Reading: IdeaFlow: The Only Business Metric That Matters
Reading: The Half-Life of Facts: Why Everything We Know Has an Expiration Date

Vol-22_No-15_Oct-24-2022 Read More »


In this 8020Info Water Cooler we look at factors causing failure in forming and implementing strategy, along with tips on productively handling pressure, modes of delivering value, and recruiting for decision-making skills. Enjoy!

Five Fundamental Factors for Strategy Execution
The Three Flavours of Value
Flip the Script
Hiring for Decision-making Ability
Handling Pressure
Strategies Are Built on Choices
Reading: Four Thousand Weeks | Amazon Unbound

Vol-21_No-13_Sept_20-2021 Read More »


In this 8020Info Water Cooler we focus on professional goals, common team dysfunctions, social media trends, avoiding corporate culture crises, and a productivity checklist to help you be extraordinary in 2020. Enjoy!

Setting Professional Goals
Avoiding A Corporate Culture Crisis
Social Media Trends For 2020 And Beyond
Are You Learning?
The Five Dysfunctions Of A Team
Transforming “Normal” to Extraordinary

Vol-20_No-1_Jan_13-2020 Read More »


In this 8020Info Water Cooler we focus on getting your week off to a productive start, delegating to overloaded subordinates, digital design for seniors, thinking more, doing less, and campaigning to succeed with change initiatives. Enjoy!

Making Mondays More Productive
Addressing Subordinate Overload
Do Less, Think More
Try Shadowing With Job Candidates
Designing Digital for Seniors
Plan For Resistance To Change

Vol-19_No-13_Sept_16-2019 Read More »


This edition of the 8020Info Water Cooler marks issue #300 — a major milestone for us. It represents more than half a million words shared on a tri-weekly schedule since our first edition was published April 30, 2001.

Our goal has always been to bring you actionable insights relevant to your leadership in non-profit, public sector and small business organizations. After going through our library of past articles, we are pleased to share some favourites — our own, and many based on reader feedback.

Thank you for your continuing interest in our newsletter. Enjoy!

Six Key Leadership Decisions
Four Levels of Culture Change
Questions For Reviewing Marketing Materials
Strategy’s Companion… Change
For Focus, You Must Dare To Say No
Thanks for the Feedback

vol-18_no-16_nov_12-2018 Read More »


In this edition of The 8020Info Water Cooler we discuss how doubt affects decision making, the benefits of being a “caring coach” for customers, the downside of to-do lists, and ways to keep learning at work. Plus, we invite your input for our special 300th anniversary issue of The 8020Info Water Cooler. Enjoy!

Doubt And Decision-Making
Become The Caring Coach
Why To-Do Lists Cause Distress
Try The Five-Hour Rule
Overcoming Barriers To Learning
Input For Our Next Issue

vol-18_no-15_oct_22-2018 Read More »


In this 8020Info Water Cooler we discuss ways to avoid a summer slump, how to network in a positive way, investing in ethical sensibility, how to respond to an abundance of meetings and emails, and we highlight some content tips to keep in mind when posting on social media. Enjoy!

Avoiding A Summer Slump
Invest In Ethical Sensibility
Take The Email Oath
Networking The Positive Way
Meeting and Email Trauma
Don’t Spam Your Base

vol-18_no-10_July_9-2018 Read More »