In this 8020Info Water Cooler we look at post-pandemic rehabilitation, avoiding group think, factors that influence trust and referability, and how the times may favour talent recruitment. Enjoy!

Take Time to Rehabilitate from the Pandemic
Tips for Avoiding Team Group Think
Improving your Google Ranking
The Great Recruiting Opportunity
Factors Affecting Organizational Trust
Do your habits enhance referability?
Reading: The First, The Few, The Only | Cultures of Belonging
Reading: The Age of AI

Vol-22_No-04_Mar_07-2022 Read More »


In this 8020Info Water Cooler we look at factors causing failure in forming and implementing strategy, along with tips on productively handling pressure, modes of delivering value, and recruiting for decision-making skills. Enjoy!

Five Fundamental Factors for Strategy Execution
The Three Flavours of Value
Flip the Script
Hiring for Decision-making Ability
Handling Pressure
Strategies Are Built on Choices
Reading: Four Thousand Weeks | Amazon Unbound

Vol-21_No-13_Sept_20-2021 Read More »


In this 8020Info Water Cooler we look at hybrid approaches to remote and on-site work, changing change management, a model for looking at pain points in customer experiences, focusing on SEO, and the dangers of “drift” in decision-making. Enjoy!

Four Buckets for Hybrid Return to Work
Why Change Management Has to Change
The Best Know the Best
Search Engines Can Power Your Brand
Three Levels of Customer Experience
Are You Drifting?
Reading: Information Graphics | The Heart of Business

Vol-21_No-8_June_07-2021 Read More »


In this 8020Info Water Cooler we’ve pulled together a variety of insights to help you improve your emotional intelligence, customer service practices, reference checking, and undercurrents that lead to strategic drift. Enjoy!

The 10 Commandments Of Emotional Intelligence
Six Customer Service Practices To Reconsider
The Beginner’s Bubble
Avoid Reminder Emails To Job Candidates
Questions for Reference Checks
Drifting Off Strategy

vol-18_no-8_May_28-2018 Read More »