In this 8020Info Water Cooler  we step up “the ladder of responsibility” for decision-making, put employee complaints in categories, pose questions to ask before hiring someone you know socially, offer tips for marketing, reading and dealing with turnover, and counsel you to consider context. Enjoy!

The Ladder of Responsibility for Choices
Handling Four Types of Employee Complaints
Make Someone Happy
A Tip to Counter Team Turnover
The List: Questions to Ask Before Hiring a Friend
Consider the Context
Reading: Grow Your Spine and Manage Abrasive Leadership Behaviour
Reading: Rules for Radicals

Vol-23_No-08_May-29-2023 Read More »


In this 8020Info Water Cooler we look at post-pandemic rehabilitation, avoiding group think, factors that influence trust and referability, and how the times may favour talent recruitment. Enjoy!

Take Time to Rehabilitate from the Pandemic
Tips for Avoiding Team Group Think
Improving your Google Ranking
The Great Recruiting Opportunity
Factors Affecting Organizational Trust
Do your habits enhance referability?
Reading: The First, The Few, The Only | Cultures of Belonging
Reading: The Age of AI

Vol-22_No-04_Mar_07-2022 Read More »


In this 8020Info Water Cooler we touch on The Project Economy, behavioural change, writing for presentations, celebrating invisible talent, recent tips for better serving users online, and adjusting to declining levels of trust in leaders. Enjoy!

Welcome to the Project Economy
Leading Behavioural Change
The Winning Communication Skill
Celebrate Your Invisible Talent
The List: Content Marketing Trends for 2022
It’s Always Been About Trust
Reading: Making Numbers Count | Chatter: The Voice in Our Head

Vol-22_No-02_Jan_24-2022 Read More »


In this 8020Info Water Cooler we look at planning the return to workplaces, advice for team effectiveness, improving trust, better meetings and setting the stage for creativity. Enjoy!

Resist Old Routines in Return to Office
Team Effectiveness: From Pandemic to Promise
Two Ways to Look At Trust
Hints to Improve Your Meetings
The Model: How to be Creative on Demand
Great Teamwork Needs Strong Fundamentals
Reading: The Imagination Machine | The Art of Thinking Clearly

Vol-21_No-10_July_19-2021 Read More »


In this 8020Info Water Cooler we look at setting priorities for non-profits, managing up, the big fat hippo in advertising, the myth of using body language to assess credibility, five habits for human connection and seven key ingredients for building trust.

Setting Priorities for Non-profits
The Big Fat Hippo in Advertising
Teach Your Employees How to Manage Up
The Myth of Body Language as a Credibility Assessor
The Five Habits of Human Connection
Brené Brown’s BRAVING Elements of Trust
Reading: Digital Body Language | Focus (Playing to Win or Not to Lose)

Vol-21_No-9_June_28-2021 Read More »


In this 8020Info Water Cooler we focus on anticipating behaviours in a post-pandemic world, matching leadership styles to organizational cultures, adding science to start-up methods, managing change in low-trust circumstances, and the Law of Triviality. Enjoy!

Clues to Your Post-Pandemic Future
Matching Leadership Styles to Organizations
Is there a Formula for Start-Up Success?
The Truth About Why People Buy
Coping with the Law of Triviality
When Trust Is Low, Take Simple Concrete Action
Essentialism and Data Detective

Vol-21_No-2_Feb_01-2021 Read More »


In this edition of The 8020Info Water Cooler we discuss options for growth, how to win back trust, negotiation tips, stalled projects, focus for meetings and quick-to-read sources for leadership ideas. Enjoy!

The 10 Paths To Growth
Winning Back Trust With A Colleague
A Solution For Stalled Projects
Two Tips To Improve Your Negotiations
Daily Sources for Leadership Ideas
Find Focus For Your Meetings

vol-18_no-14_Oct_01-2018 Read More »